User accounts are free and will be forever free.
Subscriptions are paid on a monthly basis and payments are not automatic. So if you need to cancel your subscription all you need to do is not paying for a plan.
If you stop paying for a subscription your account will be automatically downgraded to a free account. All buildings and elements which do not comply with free plan specification will be frozen.
Frozen elements appear when a paid account has been transferred to a free account. Those are all elements which do not comply with free plan specifications. They will remain for some time, but will not be shown. After some time, all frozen elements will be deleted forever!
After a successful sign up to a subscription plan, selapt.com automatically checks and unfreezes all elements that comply with the plan that you signed up for. For example - if you have buildings with 20 and 10 floors and you sign up to a plan that could have a building with maximum 14 floors, this means that building with 10 floors will be instantly unfrozen, but the building with 20 floors will remain frozen. To keep it simple - if you sign up to a subscription plan that you have already used before, you will automatically unfreeze all your frozen elements.
If you have downgraded your subscription plan you are still able to unfreeze your buildings and building's elements by using our "UNFREEZE ALL" extra service.